Contract Charges
About charges
Charges are items that are billed in conjunction with a contract, project or ticket. Contract, project and ticket charges are virtually identical.
When an opportunity is closed, quoted items can be directly converted into stand-alone billing items. Outside of that, charges must be associated with either a contract, project or ticket.
NOTE Best Practice: Set up a "Product Billing Contract" for a customer and use the contract charge feature to bill for products without needing to set up a ticket.
The Contract Charges table
Contract Charges are accessed from the contract menu by clicking the Charges link. A table displays a list of all charges that have been created for this contract, and allows you to manage these charges.