Integrated Customer Billing (ICB) Billing Types

The table below lists each module's billing type name, description, and its corresponding unit of measure.

Billing Type Name Description Unit of Measure
BullphishID Phishing Module Metric Type The metric on which billing is based is whether the phishing and training module is enabled or disabled. True/False
BullphishID Training Module Metric Type The metric on which billing is based is whether the phishing and training module is enabled or disabled. True/False
Billing Type Name Description Unit of Measure
Devices The number of devices found in Network and Computer scans that have been turned on or checked in to a Domain Controller in the past 30 days. Count
Is Enabled Indicates whether a Compliance Manager site exists in the Organization. True/False
Users Sum total of the following users detected by scans, where the applicable scan type is available: Active Directory Users (Network Scan), Local Users (Computer Scans), and Microsoft Azure AD Users who have logged in the last 30 days (Microsoft Cloud Scan). Count
Billing Type Name Description Unit of Measure
Is Enabled Indicates whether a Compliance Manager site exists in the organization. True/False
Billing Type Name Description Unit of Measure
Dark Web ID Live Searches per Month Dark web ID live searches per month. Count
Dark Web ID Personal Email Monitoring Dark web ID personal email monitoring. Count
IDA Dark Web Monitoring Setup Setup fee for dark web monitoring. Enabled
Live Search for .Gov Domain Live search for .gov domains (excludes .mil domains). Count
Number of Domains Total number of domains monitored. Count
Supply Chain Monitoring for MSPs Supply chain monitoring for MSPs. Count
Billing Type Name Description Unit of Measure
Per Device RFT per device counts metric. Count
Per Linux Device RFT per Linux device counts metric. Count
Per macOS Device RFT per macOS device counts metric. Count
Per Windows Device RFT per Windows device counts metric. Count
Billing Type Name Description Unit of Measure
Agent Service Siris X Series, billed per agent. Count
Device Hardware Hardware cost. Count
Device Service Billing based on device and retention. Count
Is Enabled Indicator that service is enabled for the organization. True/False
Per <BCDR model> Total number of <BCDR model> for the organization. Count
Per <BCDR model> Agent Total number of <BCDR model> agents for the organization. Count
Billing Type Name Description Unit of Measure
Per Device Number of devices with an active license that have connected to the platform in the previous 24 hours. RFT per device counts metric. Count
Per Linux Device RFT per Linux device counts metric. Count
Per macOS Device RFT per macOS device counts metric. Count
Per Windows Device RFT per Windows device counts metric. Count
Billing Type Name Description Unit of Measure
Is Enabled Indicator that Datto Backup for Microsoft Azure is enabled for the organization. True/False
Per Managed Disk Capacity Total managed disk capacity for the organization. Sum
Per VM Number of virtual machines per organization. Count
Billing Type Name Description Unit of Measure
Is Enabled Indicator that service is enabled for an organization. True/False
Per License Number of licenses per organization. Count
Billing Type Name Description Unit of Measure
Closed Critical Alerts Number of closed critical alerts. Count
Closed Warning Alerts Number of closed warning alerts. Count
Devices Connected In The Past Month (3-30 days) Number of devices connected in the past 3 - 30 days. Count
Devices Offline More Than 1 Month (> 30 days) Number of devices offline more than 30 days. Count
Open Critical Alerts Number of open critical alerts. Count
Open Warning Alerts Number of open warning alerts. Count
per desktop licenses Number of desktop/laptop licenses allocated. Count
Recently Connected Devices Number of devices connected in the last 3 days. Count
Servers Completed Backup Number of servers that have completed backup. Count
Servers Failed Backup Number of servers that have failed to back up. Count
Servers Pending File Access Number of servers that cannot access files and complete backup. Count
Servers with Backup Errors Number of servers that cannot complete backup due to errors. Count
Servers with No Backup Status Data Number of servers that have no backup status data. Count
Unavailable Servers Number of servers that have not connected to the service. Count
Billing Type Name Description Unit of Measure
device Counts Number of devices. Count
SecureEdge Gateways One gateway per network. Many networks can be mapped to one organization. Count
SecureEdge Pro Licenses Month, 1Y, 2Y, and 3Y. Count
SecureEdge Standard Licenses Number of licenses (month to month subscription). Count
Billing Type Name Description Unit of Measure
All Devices Total of all RMM devices for customer sites (excludes smartphones, tablets, and unapproved devices). Count
DattoAccessPointMetric Total of all Datto Access Point Devices for customer/site. Count
DattoContinuityMetric Total of all Datto Continuity Devices for customer/site. Count
DattoPowerMetric Total of all Datto Power Devices for customer/site. Count
DattoRouterMetric Total of all Datto Router Devices for customer/site. Count
DattoSwitchMetric Total of all Datto Switch Devices for customer/site. Count
DesktopAndLaptopMetric Total of all RMM desktop and laptop devices for customer/site.

Count
DesktopMetric Total of all RMM desktop devices for customer/site. Count
ESXiHostMetric Total of all RMM ESXiHost Devices for customer/site. Count
FirewallMetric Total of all Firewall Devices for customer/site. Count
IPPhoneMetric Total of all IPPhone Devices for customer/site. Count
LaptopMetric Total of all RMM laptop devices for customer/site. Count
license-utilization-pooled-asm Total number of licenses for Advanced Software Management. Count
license-utilization-pooled-managed Total number of licenses for managed devices only. Count
NASMetric Total of all NAS Devices for customer/site. Count
NetworkApplianceMetric Total of all Network Appliance Devices for customer/site. Count
NetworkDeviceMetric Total of all RMM Network Devices (Other) for customer/site. Count
NetworkMetric Total of all RMM Network Devices for customer/site. This can be any kind of network device. Count
PrinterMetric Total of all RMM printers for customer/site. Count
RouterMetric Total of all RMM Router Devices for customer/site. Count
SANMetric Total of all SAN Devices for customer/site. Count
ServerMetric Total of all RMM server devices for customer/site. Count
SwitchMetric Total of all RMM Switch Devices for customer/site. Count
UnknownMetric Total of all unidentified UPS Devices for customer/site. Count
UPSMetric Total of all RMM UPS Devices for customer/site. Count
Billing Type Name Description Unit of Measure
Is Enabled Indicator that SaaS Defense is enabled for the organization. True/False
Per License Number of used licenses in SaaS Defense for the organization. Count
Billing Type Name Description Unit of Measure
is Enabled Indicator that service is enabled for the organization. True/False
Per 500 GB Unit Per blocks of 500 GB per organization. Count
Per Amount of Protected Disk Usage Protected disk usage by organization. Sum
Billing Type Name Description Unit of Measure
Active Licenses The number of inboxes/email accounts Graphus is charging you for. Graphus does not charge for shared, work, or room inboxes. Count
Protected Inboxes Overall number of protected inboxes including the ones that you are not charged for. Count
Billing Type Name Description Unit of Measure
Devices The number of devices found in Network and Computer scans that have been turned on or checked into a Domain Controller in the past 30 days. Count
Is Enabled Indicates whether a Network Detective Pro site exists in the organization. True/False
Users Sum total of the following users detected by scans, where the applicable scan type is available: Active Directory Users (Network Scan), Local Users (Computer Scans), and Microsoft Azure AD Users who have logged in the last 30 days (Microsoft Cloud Scan). Count
Billing Type Name Description Unit of Measure
Number of Agents Total active agents for the organization. Count
Number of Devices Total of active agents and firewalls for the organization. Count
Number of Firewalls Total active firewalls for the organization. Count
Number of Mailboxes Total mailboxes for the organization. Count
Billing Type Name Description Unit of Measure
Is Enabled Indicator that SaaS Protection is enabled for the organization. True/False
Per License Number of used licenses in SaaS Protection for the organization. Count
Billing Type Name Description Unit of Measure
Is Spanning Backup for Google Workspace Enabled Spanning Backup for Google Workspace in use. True/False
Per Spanning Backup for Google Workspace Archived Licenses Number of Google Workspace Spanning Archived licenses in use to the domain. Count
Per Spanning Backup for Google Workspace Standard License In Use Number of Google Workspace Spanning licenses in use to the domain. Count
Billing Type Name Description Unit of Measure
Is Spanning Backup for Microsoft 365 Enabled Spanning Backup for Microsoft 365 In Use True/False
Per Spanning Backup for Microsoft 365 Archived License In Use Number of O365 Spanning Archived license in use to the domain. Count
Per Spanning Backup for Microsoft 365 Standard License In Use Number of O365 Spanning license in use to the domain. Count
Billing Type Name Description Unit of Measure
Access Points Number of access point devices. Count
Firewall Number of access firewall devices. Count
Others Number of unidentified devices. Count
Routers Number of active router devices. Count
Servers Number of server devices. Count
Switches Number of active switch devices. Count
Billing Type Name Description Unit of Measure
3pp Enabled Devices that have 3pp active for at least one device in a given organization. True/False
Agented Devices Number of devices that have an agent installed. Count
Bitdefender Enabled Bitdefender is active for at least one device in a given organization. True/False
Devices with Bitdefender Number of devices that have an agent installed and have Bitdefender installed. Count
Devices with Patch Management Number of devices that have an agent installed and have an active patch policy applied. Count
Devices with Ransomware Detection Number of devices that have an agent installed and have Ransomware Detection installed. Count
Devices with Webroot Number of devices that have an agent installed and have Webroot installed. Count
Linux Number of devices that have an agent installed and are listed as a "Linux". Count
Mac Number of devices that have an agent installed and are listed as a "mac". Count
MDM Devices Number of devices that are enrolled in MDM (includes Agentless and Agented devices). Count
Monitored Agented Devices Number of agented devices that have a monitoring policy assigned. Count
Monitored Network Devices Number of enrolled network devices (enrolled devices that do not have an agent and are not enrolled in MDM) that have a monitoring assigned directly or through a monitoring policy. Count
Network Devices Number of enrolled devices that do not have an agent installed and are not enrolled in MDM. Count
Online devices Number of devices that have an agent installed and were online in the last 30 days. Count
Ransomware Detection Enabled Ransomware detection is active for at least one device in a given organization. True/False
Servers Number of devices that have an agent installed and are listed as a "server". Count
Total Licensed Devices Total number of devices under management (defined as having consumed a single device license whether it is network-enrolled, has an agent, or is MDM-enrolled. A device will only count once regardless of its enrollment types). Count
Webroot Enabled Webroot is active for at least one device in a given organization. True/False
Windows Server Number of devices that have an agent installed and are listed as a "server" and the operating system is Windows. Count
Windows Workstation Number of devices that have an agent installed and are listed as a "workstation" and the operating system is Windows. Count
Workstations Number of devices that have an agent installed and are listed as a "workstation". Count
Billing Type Name Description Unit of Measure
Is Enabled Indicates whether a Compliance Manager site exists for the organization. True/False
Scanned Device The number of devices scanned. A device may have multiple IP addresses. Count
Scanned IP Address The number of IP addresses with listening ports scanned. Count
Billing Type Name Description Unit of Measure
Per GB additional storage Number of allocated GB of additional storage to all active, unlimited plan teams and exceeding free license value in the Internal Use License (IUL) team. Count
Per Server (Metered Storage plan) Number of server licenses allocated to all active, metered plan teams and exceeding free license value in the Internal Use License (IUL) team. Count
Per Server (Unlimited Storage plan) Number of server licenses allocated to all active, unlimited plan teams and exceeding free license value in the Internal Use License (IUL) team. Count
Per User (Metered Storage plan) Number of user licenses allocated to all active, metered plan teams and exceeding free license value in the Internal Use License (IUL) team. Count
Per User (Unlimited Storage plan) Number of user licenses allocated to all active, unlimited plan teams and exceeding free license value in the Internal Use License (IUL) team. Count