Scheduling techniques for calendar items
Security and navigation
SECURITY Users with service call View permissions
NAVIGATION My > Miscellaneous > Calendar
NAVIGATION Calendar > Dispatch Calendar
There are several methods for scheduling and re-scheduling calendar items:
- You can create calendar items for a specific date and time. Refer to Adding and managing calendar items.
- You can use right-click menus wherever calendar items appear to edit the calendar item. Refer to Using right-click menus.
- You can drag calendar items to a specific day and time and drop them on the calendar table.
In the single day view, you can also change the duration of a calendar item by grabbing the lower or upper handle and adjusting it accordingly.
Refer to Using drag and drop scheduling.
- You can edit the time label and change the date and time for a calendar item. Refer to Clicking the time label to reschedule.