ProductNote
IMPORTANT The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will eventually be deactivated. At this time, there is no end-of-lifecycle date.
This entity describes notes created by an Autotask user and associated with a Product entity.
Entity details
You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.
| Entity Name: | ProductNote |
| Can Create: |
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| Can Update: |
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| Can Query: |
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| Can Delete: | |
| Can Have UDFs: |
Conditions and requirements
General
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The ability to create and update ProductNote entities in the API is governed by the user's security level permissions as defined in the Autotask Inventory > Product Notes: Add and Inventory > Product Notes: Edit settings.
Special field attributes
| Field | Conditions and Requirements |
|---|---|
| CreatorResourceID | Represents the resource ID of the creator of the note; if you create the note through impersonation, the field will represent the impersonated resource |
| Description | Represents the note's description; maximum of 32,000 characters |
| ProductID | Represents the ID of the product to which this note is associated; editable on creation of the ProductNote (but not afterward) |
|
Title |
Represents the title of the note; maximum of 250 characters |
Field definitions
About this table
The following table describes the standard Autotask field objects for this entity.
- To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
- For information on entity UDFs, use getUDFInfo().
- For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
- LT indicates Local Term.
For more information about fields marked as picklists, review our Understanding picklists article.
| Field Name | Label | Datatype | Read Only | Is Required | Reference Name | Picklist |
|---|---|---|---|---|---|---|
| CreateDateTime | Create Date Time | datetime |
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| CreatorResourceID | Creator Resource ID | integer |
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Resource | ||
| Description | Description | string(32000) |
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| id | Product Note ID | int64 |
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| ImpersonatorCreatorResourceID | Impersonator Creator Resource ID | integer |
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| ImpersonatorUpdaterResourceID | Impersonator Updater Resource ID | integer |
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Resource | ||
| LastActivityDate | Last Activity Date | datetime |
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| ProductID | Product ID | integer |
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| Title | Title | string(250) |
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